In-Store Repair Service allows us to use all of our tools at our disposal. There are just some tools that we cannot bring to an on-site appointment. We offer free diagnostics for all customers. Coming in to our shop is the most cost effective.

     
  • Data Recovery on Hard Drive, Memory Stick
  • Component Level Repair
  • Troubleshooting & Repair
  • Software & Hardware
  • Virus & Spyware Removal
  • Hardware Repair / Replacement
  • Laptop Power Jack Repair
  • Laptop LCD Replacement
  •  

On-Site Repair Service is great for having your computer repaired at home or in the office. Our technicians bring all the necessary tools so that repairs can be completed the same day. This option is very helpful if you cannot move your computer, don't want to move it because you don't know where all the wires go, you don't want to carry the computer out to the car or if the problem is only present at the computer's current location. Good examples would be issues with a wireless network or an office file server not sharing files. We can repair almost all computer related issues on-site from virus removal, to wireless network configuration and of course replacement of hardware. We can do almost everything on-site that we can in our fully stocked store as we come prepared for just about everything!

     
  • Virus & Spyware Removal
  • Software & Hardware
  • Wireless Network Setup / Encryption
  • Hardwire Network Cable

We are equipped with tools unavailable to the public which will allow us to perform software maintenance on your PC from a remote location.

Loss of your personal or business data can be catastrophic. Whether your system failure caused a loss of your client database or the only pictures you had of important events in your life, we may be able to restore it. This is a time intensive process and must be approached very carefully. We have a selection proprietary processes at our disposal to recover data from almost any media. We can even restore data from removable media such as USB devices, sometimes referred to as thumbdrives.

Please be advised this can sometimes be a complicated and time intensive process. We also value your privacy. Your data will be returned only to you, we have a secure chain of custody process to ensure that your data stays private.

Furthermore, if we cannot restore your data, you will not be charged.


Please call or e-mail us for further information.

PLEASE CALL FOR MORE INFO

PLEASE CALL FOR MORE INFO!

wii-ps3-xboxwii-ps3-xboxwii-ps3-xbox

Playstation 3

Need A Local Professional to Fix Your PS3?

You’ve come to the right place! Puget Sound Computer Repair is Puget Sound's best console repair choice. It is very important that your PS3 be repaired by an experienced technician. Improper repair techniques and equipment can lead to multiple repairs and can even cause further damage to your system. That’s why we use proprietary techniques and state-of-the-art equipment to fix your PS3. See below for common problems and fixes. If you’re particular issue isn’t listed below give us a call and we can figure it out. As it can be hard to tell what is wrong with your item by just talking over the phone, we will do our best to do so and give you a price that we know is fair and that will get your unit back up and working ASAP! We always perform a full system cleaning/dust removal, motherboard. Remember, if we don't fix it, there is only a $25.00 shop fee to help cover shop time and materials used. We will always return your PS3 back to you and if you don't want it back we will recycle it properly since there is allot of heavy metals that require a special recycle center that takes this type of product!

All of our work is backed by a 6 month warranty so you can rest easy that your machine is being handled with care!

YLOD, No Video, Blinking Lights Repair

If you turn on your Playstation 3 and are greeted with flashing lights or a black screen don’t worry. Typical causes for these errors are broken connections inside your PS3 from overheating. We will diagnose the cause of the issue and then repair it with our specialized console repair stations.

Games Freezing, Read Error Repair

Is your PS3 having problems reading movies and games? Perhaps it will freeze up halfway through playing? Time and dirt can wreak havoc on optical lenses; if you are having disc reading issues with your Playstation 3, we can turn back time and repair your drive back into working condition. We have a variety of PS3 repair options from cleaning, calibration, and adjustment of the lens; to replacement of the entire laser assembly.

The slightest warping of a disc can scratch your lens over time to the point where it can no longer read discs. Luckily, at Puget Sound Computer Repair we stock all the laser replacements for every model of PS3.

Wii

Need A Local Professional to Fix Your WII?

You’ve come to the right place! Puget Sound Computer Repair is Puget Sound's best console repair choice. It is very important that your WII be repaired by an experienced technician. Improper repair techniques and equipment can lead to multiple repairs and can even cause further damage to your system. That’s why we use proprietary techniques and state-of-the-art equipment to fix your WII. See below for common problems and fixes. If you’re particular issue isn’t listed below give us a call and we can figure it out. As it can be hard to tell what is wrong with your item by just talking over the phone, we will do our best to do so and give you a price that we know is fair and that will get your unit back up and working ASAP! We always perform a full system cleaning/dust removal, motherboard. Remember, if we don't fix it, there is only a $25.00 shop fee to help cover shop time and materials used. We will always return your WII back to you and if you don't want it back we will recycle it properly since there is allot of heavy metals that require a special recycle center that takes this type of product!

All of our work is backed by a 6 month warranty so you can rest easy that your machine is being handled with care!

Discs Not Reading / An Error Has Occurred

The most common problem with the Nintendo Wii is that it will stop playing games properly. Symptoms are games skipping and freezing, not loading, or game eject errors. From minor drive adjustments to full lens replacement, we are capable of getting you up and moving in no time!

Wii Black Screen / Controller Won’t Connect

If you turn on your Wii and can only get a black screen, or your controllers won’t connect it’s most likely a loose or damaged card inside. The Wii uses a small Bluetooth card to communicate, and it is prone to becoming loose or it just stops working because the card actual fails all together. Luckily we can repair or replace the card with our stock of brand new ones quickly and at a fair price.

xbox

Need A Local Professional to Fix Your Xbox 360?

You’ve come to the right place! Puget Sound Computer Repair is Puget Sound's best console repair choice. It is very important that your XBOX 360 be repaired by an experienced technician. Improper repair techniques and equipment can lead to multiple repairs and can even cause further damage to your system. That’s why we use proprietary techniques and state-of-the-art equipment to fix your XBOX 360. See below for common problems and fixes. If you’re particular issue isn’t listed below give us a call and we can figure it out. As it can be hard to tell what is wrong with your item by just talking over the phone, we will do our best to do so and give you a price that we know is fair and that will get your unit back up and working ASAP! We always perform a full system cleaning/dust removal, motherboard. Remember, if we don't fix it, there is only a $25.00 shop fee to help cover shop time and materials used. We will always return your XBOX 360 back to you and if you don't want it back we will recycle it properly since there is allot of heavy metals that require a special recycle center that takes this type of product!

All of our work is backed by a 6 month warranty so you can rest easy that your machine is being handled with care!

XBOX 360

Red Rings, E73, E74

    1, 2 or 3 Red Rings
    Error Codes E73 and E74
    No Video/No Sound

If you turn on your Xbox 360 and are greeted with flashing lights or weird error messages don't worry! Typical causes for these errors are broken connections inside your Xbox from overheating. We will diagnose the cause of the issue and then repair it with our state -of-the-art console repair stations

XBOX 360

Open Tray/Read Errors

    Stuck Tray
    Open Tray / Disc Read Errors
    Disc Drive Replacement

Did you insert a disc into your Xbox and have it not read at all or kick the disc back at you? Time and dirt can wreak havoc on optical lenses; if you are having disc reading issues with your Xbox 360, we can turn back time and repair your drive back into working condition. We have a variety of repair options from cleaning, calibration and adjustment of the lens to full drive replacement.

Is your disc tray stuck open or jammed? No problem! Our technicians cannot only clean out years of built-up dust and grime from your drive, they can rebuild it or replace it and make it better than ever!

Xbox 360 Light Codes (Demystified)

The Xbox 360 game console has a ‘Ring of Light’; a circle of 4 bi-color LEDs, with a green LED in the center. This is used to indicate what state the console is in, and allows the user to diagnose faults with the console. Each of the LED ‘quadrants’ has a number: 1 is upper left, 2 is upper right, 3 is lower left, and 4 is lower right. The position of the numbered quadrants stays the same whether the Xbox 360 is placed horizontally or vertically.

led1

Xbox Powered and Operating

The power LED is illuminated green when the Xbox is switched on and operating normally. The number of quadrants lit indicates how many controllers are connected.

led2

Hardware Failure

When a failure of a hardware component occurs, Q4 will flash red. Usually a two digit error code is displayed on the connected display at the bottom of a multi-lingual error notification. (such as E74)

led3

Overheating

When the temperature of the Xbox 360 reaches an unusually high level, the Xbox will shut off the CPU and GPU. It will then run the fans at full speed and flash Q1 and Q3 on the ring of light until the console has cooled sufficiently. This can also can be a voltage irregularity with one of the chips that needs service.

led4

GPU/CPU Failure

When a failure of one or more core components occurs, Q1, Q3, and Q4 will flash red. This is similar to the one red light error, but is usually related directly to the GPU or CPU and no error code will be displayed onscreen.

led5

AV Cable Error

When the AV cable is not detected due to it not being plugged in or to a more serious problem, all four quadrants of the ring of light will flash red. This error will not display on Xbox 360′s with an HDMI connection, instead no quadrants will light until an HDMI connection is made.